{"id":10,"date":"2023-12-06T19:58:01","date_gmt":"2023-12-06T19:58:01","guid":{"rendered":"http:\/\/shop-urban.com\/?page_id=10"},"modified":"2023-12-19T06:39:02","modified_gmt":"2023-12-19T06:39:02","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shop-urban.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30dcb14a e-con-full e-flex e-con e-parent\" data-id=\"30dcb14a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37a4264 elementor-widget elementor-widget-spacer\" data-id=\"37a4264\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5be1192 elementor-widget elementor-widget-heading\" data-id=\"5be1192\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">REPLACEMENT POLICY<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e7dd2 elementor-widget elementor-widget-text-editor\" data-id=\"67e7dd2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Replacement is possible in the mentioned cases:<\/p>\n<p>\u2022 If the item is delivered in damaged condition to you (Should be contacted within 1 day of delivery with proof of the arrival of the product in the damaged condition)<\/p>\n<p>EXCHANGE POLICY<\/p>\n<p>Exchange is possible in the mentioned case:<\/p>\n<p>\u2022 Changing the article or design due to change of mind or choice.<\/p>\n<p>\u2022 Send us a proof of dispatch from your side after returning the old parcel.<\/p>\n<p>\u2022 Article must not be used, all tags must be intact, packing should be in its original condition.<br>\u2022 The charges for exchange will be additional 350\/- RS<\/p>\n<p>REFUND POLICY<\/p>\n<p>\u2022 Currently, we have no refund policy<\/p>\n<p>HOW TO MAKE A REPLACEMENT?<\/p>\n<p>\u2022 Contact us within 24 hours of receiving the order (any later than that won\u2019t be entertained)<\/p>\n<p>\u2022 Place a new order on the website of the product you want to replace the current product with. (Must mention in customer notes that it\u2019s an exchange order and your previous order number.)<\/p>\n<p>\u2022 Pack all the items you want to replace in its original packing with all the tags intact.<\/p>\n<p>\u2022 Use any reliable courier service to send the package back to our office (Address will be given on contacting us)<\/p>\n<p>\u2022 Once we receive the package at our office, our team will inspect the product for damages and signs of usage<\/p>\n<p>\u2022 Once the above step passed, we will directly send the replacement package back to your address. (replacement delivery could take 3 \u2013 10 days after receiving the returned product)<\/p>\n<p>NOTE<\/p>\n<p>\u2022 The customer will bear the delivery charges in all cases<\/p>\n<p>\u2022 The replacement itself will be free of cost<\/p>\n<p>\u2022 The items should show no signs of usage\/damage to get eligible for replacement or exchange (Otherwise in case of damaged\/used\/changed items, it will be sent back to you without exchange)<\/p>\n<p>\u2022 The product should be in its original packaging with all the tags intact (in case of damaged packaging, extra charges will be charged)<\/p>\n<p>\u2022 If there is a difference in the price of the exchange item, that price will be added or subtracted from your replacement order.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REPLACEMENT POLICY Replacement is possible in the mentioned cases: \u2022 If the item is delivered in damaged condition to you (Should be contacted within 1 day of delivery with proof of the arrival of the product in the damaged condition) EXCHANGE POLICY Exchange is possible in the mentioned case: \u2022 Changing the article or design &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/shop-urban.com\/index.php\/refund_returns\/\"> <span class=\"screen-reader-text\">Refund and Returns Policy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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